September 2,2019 Update
In July 2014, the Patient Support Office was established with the purpose of helping patients receive safe treatment and have a more comfortable life. It is the basic philosophy of our hospital to realize this purpose. In order to achieve this purpose, the basic philosophy of our hospital is: We will strive to provide safe and high quality medical care and to support our patients from various perspectives in order to promote advanced medical care as an acute medical care institution that is trusted by the region.
Business contents consist of (1) admission and withdrawal support, (2) medical welfare consultation and (3) regional cooperation.In support for admissions and discharges we aim to improve patient satisfaction at the time of making a reservation for hospitalization by providing uninterrupted smooth support from outpatient to hospitalization, discharge, and home. A discharge support nurse and a social worker will listen to patients and their families and will support patients who need social support.In cooperation with local medical institutions and nursing care organizations, we strive to fulfill the essential role that is expected from area widely around Kawagoe-Hiki.
In order for patients to receive medical care at ease before hospitalization, multidisciplinarys work in cooperation with patients on planned hospitalization to explain treatments, medicines, nutrition, nursing, etc.
For support of discharges, we will continue to support patients and their families, considering their thoughts, and help them live in the region where they used to live, considering living conditions and problems after discharge. We work with each department, outpatient/ward nurses, hospital dedicated nurses, full-time nurses, and many other professions before hospitalization. In addition, we have connections with local hospitals, facilities and offices, and we will provide uninterrupted medical care for each patient.
|Consultation hours||Monday to Saturday, 8:30 - 17:00 (except for Sundays and holidays)|
|Location||Admission Support Unit in Patient support office|
|Telephone Number||049-228-3841 (Direct)|
The head nurse in charge of bed control strives for smooth operation of the bed by adjusting the bed situation so that patients in emergency hospitalization can be admitted promptly.
We have established a relationship of trust with local medical institutions and have been working as a liaison with cooperating facilities.
A specialized medical social worker will think about and help the person and the family with the anxiety and worry caused by the illness.
We have a variety of consultations about cancer. In addition, we will cooperate with other departments as necessary in order to respond.
The patient support office is operated by the following members in order to promote the business smoothly.